Hilton Garden Inn Fontana at 10543 Sierra Avenue, Fontana, California.

I was put in a handicap accessible room even though I had reserved a regular room. I am Diamond with Hilton and am typically upgraded before I arrive. Instead I was downgraded. The service at the restaurant was awful. I never got the water I requested and I waited an extraordinarily long time for my check. The front desk offered to have the general manager call me to address my concerns. This never happened. I stay in hotels 150 nights per year. I will try to avoid this one.